Your front desk, on every channel at once.

Reservoice answers your hotel's phone, WhatsApp, Instagram and website in the guest's language. It books through your PMS, and steps aside the moment your staff take over.

Wherever your guests write or call.

Phonecalls in five languages

Instagramdirect messages

Web chaton the hotel's site

One guest. Four channels. One desk.

A guest calls, then writes on WhatsApp, then on Instagram, then asks on the website. These are the demo hotel's real answers, composed into one journey.

Phone

Demo hotelCall to 0850 303 95 69
  1. Agent

    Demo Otel, iyi günler. For English, press one. Für Deutsch, drücken Sie zwei. للعربية، اضغط ثلاثة. Size nasıl yardımcı olabilirim?

  2. The caller pressed 1. The call continues in English.

  3. Guest

    Hi. Is there parking at the hotel?

  4. Agent

    The hotel doesn't have its own car park. There is one nearby, but the hotel doesn't run it, so I can't hold a space for you.

The opening is exactly what the demo line says. The answer comes from the demo hotel's information sheet.

WhatsApp

Demo hotelMessage to the hotel's number
  1. Guest

    Good evening. We land at Sabiha Gökçen around midnight on Friday. Can we still check in?

  2. Ada

    Good evening. Late arrivals can check in; it is enough to note it on the booking. From Sabiha Gökçen the drive takes 1 to 1.5 hours, and at that hour a taxi is usually the most practical option.

Ada is the demo hotel's agent. Every answer here is in its configuration.

Instagram

Demo hotelDirect message to @reservoice.ai
  1. Guest

    And how do we get to Sultanahmet from the hotel?

  2. Ada

    Sultanahmet is across the Golden Horn. Walk 5 to 10 minutes to the Tophane stop and take the T1 tram to Sultanahmet.

Instagram messages to @reservoice.ai reach the same demo hotel.

Web chat

Demo hotelThe widget on the hotel's website
  1. Guest

    Is breakfast included? My partner is vegan.

  2. Ada

    Breakfast is included in both rates: an open buffet from 08:00 to 11:00. A vegan option can be prepared if you tell us at least one day ahead.

The same widget hotels run today, one script tag on their site.

RESERVOICE DEMO OTEL

Open when the front desk isn't.

Hotels lose guests at night, at lunch and on the receptionist's day off. Reservoice keeps answering, and every booking it takes still goes into your PMS after the guest has confirmed it.

  • Answers in the guest's language

    Language is detected on every message; on the phone the caller picks it on the keypad. The answer comes back in it.

  • Books only after a read-back

    Dates, room, guests, rate and name are read back. The guest says yes, then the PMS is written. Never before.

  • Your staff keep their app

    With WhatsApp Coexistence the hotel's WhatsApp Business app keeps working as before.

Hotels running their front desk with Reservoice.

  • The Soul Istanbul
  • Harmony Sultanahmet
  • Emirtimes Tuzla
  • Yaşmak Hotel Collection
  • Yaşmak Sultan
  • Hotel Sultania
  • Hotel Ben Centre Amsterdam

Connected to the PMS you already run.

We say exactly how deep each integration goes: live availability and real bookings where the PMS allows it, a pre-filled booking link where it does not.

  • SistemOtelLive availability and bookings
  • ElektraWebLive availability and bookings
  • HotelRunnerHotel information and a pre-filled booking link
  • MetaWhatsApp Cloud API and Instagram, with Coexistence so staff keep their app

Every integration, in detail

Talk to Ada before you talk to us.

The demo hotel has sample rooms and sample prices. Nothing you book is real and nothing is charged.

Beyond hotels: we are piloting the same platform with a coffee chain, for a branch finder, e-mail answers and a phone line.